LEARNING

CRDB Huduma kwa wateja | CRDB Customer Care

CRDB Huduma kwa wateja | CRDB Customer Care

CRDB Huduma kwa wateja | CRDB Customer Care -Bank CRDB Call Centre Call our Call Centre while we’re still listening. The CRDB Bank Call Centre is a One Stop Shop that was created with the express purpose of addressing a wide range of needs from current and potential clients through the phone and email. The Call Centre is easily reachable from anywhere in the world over the phone and internet.

CRDB Huduma kwa wateja | CRDB Customer Care

CRDB Huduma kwa wateja

RELATED: Tanzania Bank SWIFT Codes – All Banks

The Call Centre offers the following Services:

  • Account Balance Request
  • ATM Card Re-issuance
  • ATM Card Blocking
  • Cheque Book Request
  • Stop Cheque Order
  • Information on Branch Locations
  • Information on CRDB Bank ATM locations
  • Information on Products and Services
  • Customer Feedback Management (Complaints, Commendations & Suggestions)
  • Internet Banking/Transaction Password Reset.
  • Money transfer
  • Account Statement Request Via E-mail
    And all other complaints, enquiries and requests

Please call +255(22)2 19 77 00, 0714 19 77 00, 0755 19 77 00, 0789 197700 or email [email protected]

These services give you, our customers, the convenience you need to carry out a variety of simple banking operations while at home, at work, or even while travelling.
Dedicated staff members will handle all of your inquiries, complaints, and requests in a considerate, professional, and knowledgeable manner. We shall try to achieve same-day resolution for all matters under CRDB Bank’s control. Our staff will respond to you by providing clear and consistent information after you identify yourself.